We Have The Professional Equipment

4/5/2024 (Permalink)

It’s the water you don’t see! Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property.

SERVPRO® of Morgantown professionals have the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss.  When time matters, technology and equipment must be counted on to perform. 

SERVPRO® of Morgantown  professionals will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by our SERVPRO® professionals.

Moisture Sensors-  Used to detect moisture in carpets, baseboards and walls.

Moisture Meters- Used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.

Thermohygrometers- Measure temperature and relative humidity.

When armed with this information, we here at SERVPRO® of Morgantown can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 

Ultra Low-Volume (ULV) Foggers- Atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers- Dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solutions that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.    

The bottom line? SERVPRO® of Morgantown professionals have the training and equipment to make it “Like it never even happened.”

Tracie "Dusty" Nichols

304-291-3434

Here 24/7 For Your Families Needs.

8/4/2023 (Permalink)

Let's be real:

Emergencies don’t wait to happen on a day that’s convenient for you. A house fire or an office flood won’t wait until your birthday is over or until Christmas Day comes to an end. It's why we at SERVPRO of Morgantown have to stand ready for when tragedy strikes, whenever that may be. It doesn’t matter if it’s Easter morning or the night of New Year’s Eve. Life happens, and both the good and the bad come along with it.

At SERVPRO, we want to make sure whatever nature might through your way is taken care of properly! Whether it’s water damage, fire damage, storm damage, or an issue with mold, we are ready to help you, and “Faster to any size disaster” at that! That’s why we are here for you 24/7, 365 days a year.

Facing a disaster can be terrifying and dealing with its effects is very stressful. We hope to diminish the stress you could be facing with our guarantee. We know the importance of reliability. We are a very trusted and known company , and have been in business for years. As a family-owned business, we pride ourselves on fast response, doing great work, and taking care of our customers! If you ever face a disaster, day or night, we are here to help, 365 days a year!

Tracie "Dusty" Nichols

304-291-3434

4 Reasons a Drain Cleaner Might Not Be the Best Solution

4/28/2023 (Permalink)

4 Reasons a Drain Cleaner Might Not Be the Best Solution

4 Reasons a Drain Cleaner Might Not Be the Best Solution

Plumbing problems can range from a horrendous sewage backup to a simple clogged drain. The former will likely require the services of a professional disaster response franchise, while the latter might be something you can tackle on your own. There are many ways to get a drain working again, some better than others. Though reaching right away for a drain cleaner seems like a good idea, a closer look suggests pouring chemicals into your pipes should be approached with caution. These reasons clarify the dangers of resorting to chemicals.

1. Chemicals Are Harmful to People.

• Drain cleaners are toxic to humans and to pets. Merely breathing in the chemicals can cause stinging in the eyes and discomfort in the mouth. The chemicals can also burn exposed skin.

2. They Are Dangerous to the Environment.

• Chemicals that go down the drain in your home or business wind up in lakes, streams, and groundwater. These chemicals are toxic enough to kill fish, reptiles, amphibians, and insects. There are less harmful ways to clear a clogged drain, including mechanical and biological options.

3. They Are Tough on Pipes.

• Chemical drain cleaners work by creating enough heat to burn through substances causing the blockage. Whether the source of the heat is lye, bleach, acid, or some other substance, the chemicals can harm older, weaker pipes and plastic pipes.

4. Chemicals Don't Always Work.

• In situations where the drain is completely blocked, chemicals often just sit in the pipes creating heat and not clearing the drain. Oil and grease buildup in the drain is another occasion not conducive to being cleaned with chemicals.

Whether your home or business has a clogged drain or a major sewage problem, SERVPRO professionals are Faster to Any Size Disaster and are trained to remediate water damage. They are experienced in sewage cleaning methods that restore a building to excellent condition again. The franchise has been helping people recover from fires, floods, and other disasters for over 50 years.

Tracie "Dusty" Nichols

304-291-3434

Testimonials

9/23/2022 (Permalink)

No matter what business you work in, teamwork and proper ethics are essential to running a successful business. Here at SERVPRO of Morgantown, our team is fortunate to have a warm, yet effective working relationship with each other.

Considering we are an emergency business, it is imperative communication is clear between the office, field technicians and project managers. During a surge in business due to a disaster event, proper communication and execution allow our franchise to respond to more calls efficiently.

One of our greatest strengths here at SERVPRO of Morgantown is the camaraderie shared within our entire staff. The positive relationship amongst each other provides a pleasant working experience which is then passed on to our customers throughout the day.

Evidence of our work environment radiates throughout our business and the communities we serve; the office staff receives numerous compliments about our chief technicians on a regular basis. Visit our testimonial page to see what our customers say about SERVPRO of Morgantown in action!

Tracie "Dusty" Nichols

304-291-3434

Certifications

8/19/2022 (Permalink)

Certifications for a SERVPRO employee.

SERVPRO Professionals specializes in the cleanup and restoration of residential and commercial property.

After a fire, smoke or water damage event, our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Here are some certifications that our Professionals can receive are

• ECTP - Employee Certification Training Program,
• RRRP - Lead-Based Paint Activities and Renovation,
• SRT - Fire & Smoke Damage Restoration Technician,
• ASD - Applied Structural Drying Technician,
• OSHA - 10-hour General and/or Construction Industry Training Program,
• CCT - Carpet Cleaning Technician,
• CRT - Color Repair Technician,
• IICRC Certified Firm,
• WRT - Water Damage Restoration Technician, and
• OCT - Odor Control Technician.

Tracie "Dusty" Nichols

304-291-3434 

Planning A Vacation?!

5/27/2022 (Permalink)

Planning a Vacation?

Here are some tips from SERVPRO of Morgantown would like you to follow to help save you from hassle and stress when coming home from a relaxing vacation.

SERVPRO of Morgantown wants to give Homeowners/Renters some guidance regarding planning your vacation. It is important to be aware of what to do in your home before leaving for your vacation. This is to protect your home from burglary and protect from internal damage.

1. Have a family member, close friend, or neighbor checking your home daily
2. Provide that person with emergency contact names and numbers
3. Leave your porch light on
4. Cancel mail or have it collected daily
5. Leave written information on alarm codes
6. Unplug electronics to cut down on any possible shortages
7. Check smoke detectors to make sure they are working properly
8. Shut off gas and water at the meter, supply, or appliances
9. Turn off water valves to washing machine, sinks, and dishwasher
10. Adjust your thermostat to 75-80 – should help with control usage

If something unforeseen occurs from weather, SERVPRO of Morgantown  is always available to help.   We can be reached 24/7 at 304-291-3434.

Follow these tips and it will put your mind at ease so that you can have a relaxing vacation!!!

Tracie "Dusty" Nichols

304-291-3434 

Myths About Mold

2/11/2022 (Permalink)

Myth #1: Your house and business can and should be totally free of mold.

• Truth: Microscopic spores are all around us, both indoors and outdoors. Tiny, invisible to the naked eye mold spores enter our homes and businesses through open doors and windows, heating and air conditioning systems, and can even be carried in by our pets. If you were to have an indoor air quality professional or an industrial hygienist conduct a mold test in your home or business, then you would learn every indoor space has an acceptable or natural mold spore count. The problem arrives when you have an elevated mold spore count or see visible mold growing on materials inside your property. In those cases, you should contact us immediately for mold remediation services.

Myth #2: Black mold is toxic.

• Truth: Thousands of different mold species have been scientifically identified in the United States. Some molds appearing to be black are actually a dark green color. The most commonly known dark green mold species associated with health concerns is Stachybotrys chartarum. However, not all dark green or black colored molds are Stachybotrys. Regardless of which specific species of mold you may have in your home or business, you should have it removed. Also, despite the particular species, all microbial growths should be remediated using the same method: position containment around the affected area, stabilize the environment, removed affected porous materials, clean and disinfect remaining nonporous materials, and "scrub" the contaminated room with a HEPA air scrubber. Please note, the source of the issue must first be identified and resolved.

Myth #3: Bleach kills mold.

• Truth: Bleach does not kill microbial growth. Bleach will discolor the mold spores for a short period, but the mold will continue on growing. Eventually, you will notice colored microbial growth again. Also, as previously stated, microbial growth is caused by a moisture problem and the original source must be corrected. Applying bleach to the affected material will only amplify the moisture problem.

Myth #4: You can remediate mold yourself.

• Truth: While you may be very capable of removing affected materials, like drywall and carpet yourself, without the necessary professional equipment and expertise you risk spreading the microscopic mold spores throughout more rooms in the property. Remember, the first few steps in our mold remediation process are to set up containment around the affected area and to stabilize the environment. Our protocol works to prevent the spreading of microscopic spores by protecting the unaffected areas. By utilizing negative airflow and air scrubbers with HEPA filters, our mold remediation technicians can not only remove microbial growth but also protect the rest of your home or business. Our mold remediation technicians are trained and certified to properly remove microbial growth. Trust our professionals.

Tracie "Dusty" Nichols

304-291-3434

Hoarding

1/6/2022 (Permalink)

Hoarding

Hoarding--it was a term which began with folks known to have their savings by them, probably hidden inside their flock-beds; in the contemporary day, hoarding in a living or work space is a pattern characterized by excessive acquisition of and/or an inability or unwillingness to discard large quantities of objects that cover the living areas of the home, or an office area.  You may have made a commitment to clear out and clean out. 

It takes time.

Some conditions that may be present in a hoarding situation:

• Beds that cannot be slept in;
• Kitchens that cannot be used for food preparation; Tables, chairs, or sofas that cannot be used for dining or sitting;
• Unsanitary bathrooms; Tubs, showers, and sinks filled with items and can no longer be used for washing or bathing;
• Their clutter and mess is at a point where it can cause illness, distress, and impairment. 
• Also, if pets are present, they may have caused significant damage to floors and carpeting because they have been having accidents inside. 

We do rebuild--We are also capable of laying flooring, carpeting and much, much more.  We are here to help.

Tracie "Dusty" Nichols

304-291-3434

Medical Bracelets

1/6/2022 (Permalink)

Medical Bracelets

Are medical ID (alert) bracelets/ jewelry useful? The answer is yes!

The purpose of medical ID (alert) bracelet/ jewelry like identification necklaces and bracelets with medical information inscribed on the. This is to provide emergency health workers with information about any conditions you may have or other concerns that may be relevant to your care in the event you become unconscious or otherwise incapacitated.

Medical ID bracelets/ jewelry has been around since 1953. Most emergency responders are trained to look for such a necklace or bracelet when triaging a patient. Some people also get a tattoo or use an app for the same purpose, though these may not be referenced as often by health providers. There are many things that can be listed on a medical bracelet/ jewelry.

Among important information to consider listing on medical ID jewelry: Medical conditions, Medications, Medical devices, Blood type, If you have transplanted or missing organs, Communication/cooperation challenges, Do not resuscitate (DNR) orders, and Instructions. If you are looking for a medical bracelet.

Contact your local hospital and ask them if they offer free medical ID bracelets. If they don't, ask if they know of any medical foundations in the area that provide these bracelets for free. 

Tracie "Dusty" Nichols

304-291-3434

Smoke Alarms

1/3/2022 (Permalink)

According to the US Fire Administration an estimated 890 lives could be saved each year if all homes had working smoke alarms.    

• more than 1/3 (38%) of home fire deaths result from fires in which no smoke alarms are present.    
• 3 out of 5 home fire deaths result from fires in properties without working smoke alarms.   
• The risk of dying in a home fire is cut in half in homes with working smoke alarms.  
• Half of home fire deaths happen between 11pm and 7am when most people are asleep.   
• Home fire death rates in homes with working smoke alarms have decreased by 51%  

The American Red Cross and its partners have launched an initiative that aims to reduce deaths and injuries caused by home fires by 25% in five years with the Home Fire Campaign. The American Red Cross goes door to door to install working smoke alarms in homes that do not have them and practice fire drills with families so they will know what to do incase of a fire. Members of SERVPRO of Morgantown and American Red Cross, can offer to install smoke detectors and help residents develop a home fire escape plan.

Tracie "Dusty" Nichols

304-291-3434

Furnace Maintenance

1/3/2022 (Permalink)

Furnace Maintenance tips to keep you warm this winter.

1. Give your unit a once-over The first thing you need to do when maintaining your furnace is a spot-check of the entire system. Visually check your furnace for any signs of damage—warning signs generally include combustion residue or soot around the unit, cracks in your ducts, and debris around the flue and/or vents. Make sure the pilot light is on and that the flame is a steady blue, not flickering yellow or orange. Finally, don’t forget to inspect exterior vents and the portions of your HVAC Systems that are kept outside since any debris or buildup of leaves, snow, and ice can wreak havoc on your system over the winter and make your unit unusable in the spring and summer months.   

2. Cleaning out your vents  Although it may seem obvious, cleaning the heating vents around your home is one of the most important regular furnace maintenance jobs you can do and requires little to no specialist knowledge. In order to keep your furnace running efficiently throughout the winter, make sure to vacuum your floor vents and remove dust and debris from all of your vents throughout the house. In addition to helping your furnace work better, this basic cleaning task will drastically improve the air quality in your home (a dirty furnace vent will just blow dust and other particles around your home whenever the heating comes on).  

3. Inspect furnace filters If you don’t mind doing some DIY furnace maintenance, you can inspect and clean the filters inside your furnace on your own. However, before you open your furnace unit, make sure it is completely cooled and switched off. Disposable filters—usually made from fiberglass or pleated fabric paper—should be changed around every three months, while permanent filters should be washed and cleaned regularly during the heating season as best practice.

 4. Protect your home After you’ve successfully inspected, cleaned, and repaired your furnace, you can further ensure that your home is safe by installing a carbon monoxide detector near your HVAC unit. In addition to a smoke or heat detector, a carbon monoxide detector is essential for any homes that are heated with gas (remember that this also applies to fireplaces.) Simply place the detector near your furnace (see instructions for specific placement distances) and turn it on, making sure to test it regularly.

Now that you’ve taken all necessary winter prep precautions, you can enjoy a cup of hot chocolate in front of the fireplace!

Tracie "Dusty" Nichols 

304-291-3434

Color Repair Certificate

8/13/2021 (Permalink)

Color Repair Certificate

SERVPRO of Morgantown have their professionals certified in different types of fields from Odor Control to Fire and Smoke Damage Restoration. One of the certifications that a SERVPRO of Morgantown professional has is a Color Repair Certificate (CRT). This means the person knows how to clean and renew colors with different types of fabrics and carpeting.

The SERVPRO of Morgantown Professional understands the history of color, color theory, natural and synthetic dyes, dye methods, types of dyes, types of fibers, carpet styles and dye procedures. Other topics covered include color related cleaning issues such as fading, color loss due to contamination or bleaching, and the use of cleaning agents that may affect or remove color from carpet.

Any Questions? -Call 304-291-3434

Tracie "Dusty" Nichols

Employee Training

5/10/2021 (Permalink)

Certifications for a SERVPRO of Morgantown Employee

SERVPRO of Morgantown Professionals specializes in the cleanup and restoration of residential and commercial property. After a fire, smoke or water damage event, our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Here are some certifications that our Professionals can receive are:

• ECTP - Employee Certification Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• SRT - Fire & Smoke Damage Restoration Technician
• ASD - Applied Structural Drying Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• CCT - Carpet Cleaning Technician
• CRT - Color Repair Technician,
• IICRC Certified Firm
• WRT - Water Damage Restoration Technician, and
• OCT - Odor Control Technician.

Tracie "Dusty" Nichols

Need Help to Improve Your Home for the Big Move?

1/4/2021 (Permalink)

Are you ready to Sale your home or business?

SERVPRO of Morgantown knows it can be very stressful but we are here to help you as our customer.

SERVPRO of Morgantown will get your home or business clean and help you as our customer to pass more inspections and then you can sell even faster. SERVPRO of Morgantown will make sure the home is smelling fantastic which is never a bad. We can have your listing be the top of the show by doing things such as carpets, deodorization, duct cleaning, mold remediation's, and much more.

So give the stress to SERVPRO of Morgantown

Feel free to give us a call today for any questions!

Tracie "Dusty" Nichols

304-291-3434

"Like it never even happened."

What We Can Do For You!

1/4/2021 (Permalink)

Why Choose SERVPRO?

There are multiple reasons for choosing SERVPRO of Morgantown!

Here are some reasons now on why you should choose SEVRPRO of Morgantown today and not the other companies.

We have restoration for multiple situations from:

• fires,
• water removal,
• mold remediation,
• response work to damaging storms,
• restoration for all of your contents,
• drying all of documents, and
• services for inventory claims.

SERVPRO of Morgantown also has cleaning services for your convenience. Anywhere from air duct, biohazard, carpets, and deodorization.

Also SERVPRO of Morgantown knows how stressful things can get so we are here for your restoration/ cleaning but we are also here for you as our customer!

Please call today for a free estimate. 

Tracie "Dusty" Nichols

304-291-3434

"Like it never even happened."

Electronic Services

1/2/2021 (Permalink)

Here at SERVPRO of Morgantown, we offer Electronic Inventory Services.

A reason to choose SERVPRO of Morgantown is because we offer Inventory Services. We have multiple services for you as a customer. SERVPRO of Morgantown offers emergency and preloss inventory. We do restoration and replacement cost analysis to help the customer. We offer complete inventory to show the total loss items, questionable items, and items that can be restored. SERVPRO of Morgantown does electronic reporting that uses an Excel Spreadsheet. This spreadsheet reports the increase in the flexibility needs.

We know having an emergency in your home and business is stressful so we try to limit the stress and make things easier for you and our employees. Which the Electronic Inventory Services helps with this process. 

"Like it never even happened."

Tracie "Dusty" Nichols

304-291-3434

SRT - Fire & Smoke Damage Restoration Technician

1/2/2021 (Permalink)

Here at SERVPRO of Morgantown, our SERVPRO Professionals receive certificates. One certification that a SERVPRO of Morgantown Professional can receive is a SRT - Fire & Smoke Damage Restoration Technician.

This is a "How To" of dealing with fire and smoke damage. This is designed for the beginner person already doing smoke and fire restoration. The Professional learned about staffing a restoration company. Learning how to work with the insurance industry. Learning the packing, moving, and storage of contents. The Professional will know how to structure restoration and know the type of equipment used to perform services. Deodorization concepts, the proper cleaning supplies, safety on the job, and soiling associated with fire claims are also known. The SERVPRO of Morgantown Professional will know different types of smoke and how each type affects your restoration job.

Some more information:

• The employee will know is sample forms, scope and estimating, fibers and fabrics, emergency service, marketing and sales, ultrasonic, ozone, restoration of books, electronics, and artwork.

Tracie "Dusty" Nichols

304-291-3434

SEVRPRO's Accountability

1/1/2021 (Permalink)

Asking yourself why should I go with SERVPRO of Morgantown?

There are many reason why you should choose SERVPRO of Morgantown.

Here is one reason why:

SERVPRO of Morgantown is very into accountability. We want you as a customer to feel good about working with us and want you to be able to rely on us. SERVPRO of Morgantown wants to reduce the stress of our customers. There are many guidelines that we are accountable for:

• We have all insurance requirements and receive certification of insurance.
• We do background checks on all employees.
• SERVPRO of Morgantown follows guidelines and procedures.
• Each franchise response with 24-hour services.
• We maintain a status on each job.

If you have any questions, give us a call!

Tracie "Dusty" Nichols

304-291-3434

"Like it never even happened."

Why you SHOULD choose SERVPRO!

12/8/2020 (Permalink)

Why should you choose SERVPRO of Morgantown than other companies? 

Well there are many reasons on why but here are a few reasons. 

SERVPRO is different from other companies. We have the right professionals, the great experience, and the knowledgeable training with the right equipment for the each of the jobs.

For the training each one of the employees has to take training for restoration needs and they will receive a certificate. This will help the employee understand the industries standards. SERVPRO of Morgantown also has the right equipment for each job. WE know each equipment and how it helps with cleaning and the restoration process of the job.

Why choose SERVPRO of Morgantown? We promise

“Like it never even happened.”

Tracie "Dusty" Nichols 

304-291-3434

Out Door Cook-Outs

5/19/2020 (Permalink)

Summer is almost here! With that it will be time to open the pools, uncover the grille, and get the fire pits ready for roasting marshmallows. When you are getting ready for your family and friends' get togethers, there are things you need to do or watch for to protect you and your loved ones. When grilling, make sure you have your grille away from any type of structure. A grille can melt siding on a home or garage or even catch it on fire. The same goes for a fire pit. You should always keep an eye on your fire pit. Winds can carry hot ashes, which can cause a fire as well. And before you retire for the night make sure all fires are out and grille is off. Have a safe and fun summer!

SERVPRO of Morgantown, WV

Tracie "Dusty" Nichols

304-291-3434

Protect Your Valuables

5/8/2020 (Permalink)

You Have So Much Invested In Your Home. Choose SERVPRO Franchise Professionals To Protect Your Most Valuable Asset!

Your home is a reflection of you and makes an impression on all those who enter it.

You invest your time, energy and hard-earned resources to maintain protect and increase the value of your home.

When you need work done on your home, you should expect the very best service at a fair price.

SERVPRO Franchise Professionals are committed to providing fire and water cleanup and restoration services, as well as top-quality professional cleaning services for your entire home.

If you are in need of a clean up in your home, call SERVPRO.

SERVPRO of Morgantown

127 Greenbad Rd.

Morgantown, WV 26501

304-291-3434

The Marketing-Mobile

1/3/2020 (Permalink)

In this photo is the pre-decal cruiser that SERVPRO marketing representatives drive to build business connections and close deals!

Legend has it that the distinctive green colored SERVPRO vehicle can be spotted from a mile away. I don't know if the old legend is true, but I know that sometimes when I'm driving through town, people will recognize me by the car. The good news however, is that a brand new SERVPRO cruiser will be driving through the Morgantown area very soon!

This is very big news for the company, as it make it to where the marketing team doesn't have to stretch as thin and that means the business in the different areas will be more concentrated and focused. This makes getting and taking care of business more efficient because the franchise will have two marketing representatives out on the road at a time, creating a multitude of new and growing connections with other companies and people. 

What SERVPRO can do for you

1/3/2020 (Permalink)

SERVPRO is a franchise company with over 45 years of leadership in cleanup and restoration, but do people really understand what all SERVPRO can do and the various services that we offer? People hear cleaning and restoration and immediately think that all we do is carpet and upholstery cleaning and maybe some fire and water restoration, however, SERVPRO does much more than just this. 

For starters, our main work we get is mostly fire and water restoration but from that water comes mold mitigation, which we actually do as well as. Another service we offer that connects with water and fire restoration is reconstruction, however, we still offer the service even if there's no water or fire damage. We also do bio hazard, vandalism and crime scene cleanups in some of our more rare cases. SERVPRO offers content claims and inventory services for when the whole house is a wreck and you don't want your belongings soiled. We also offer air duct and HVAC cleaning, which has to be regularly kept up on in order to maintain quality air in your home and your lungs. Lastly, we offer an array of carpet and hard floor cleaning, along with odor identification and elimination, and stain removal. We also clean upholstery and drapes with dry or wet methods to assure a thorough clean the first time.

Thank God It's Friday

1/3/2020 (Permalink)

The new year is here! 2020 is off to a good start and the first week has come to a close. This is the year of growth in all areas of life from professional growth, to spiritual growth and even physical growth. Set daily, weekly and monthly goals for each category and section of your life to make sure that you're making progress towards where you want to be this year. Goals are important in succeeding in life because it helps you visualize what you want to do as well as stay up to date on what you've done and what you still need to accomplish.

Above all, never lose confidence in yourself and what you can accomplish by trying. They say life is like watching a television, if you don't like the channel, all you have to do is get up and change it yourself.

This is a big 2020 at SERVPRO of Morgantown. We have big plans to really mobilize and get a lot of businesses in Morgantown and the surroundings areas on board the SERVPRO train! We're taking hold of our goals in 2020 and we advise you to do the same!

SERVPRO Response Guidelines

12/23/2019 (Permalink)

As service professionals, it is our job to always keep the customer's priorities first and try our hardest to keep them satisfied. This is the most important part of any service job and SERVPRO is no different.

The service response guidelines, or the 1 4 8 rule, is SERVPRO's guarantee to the customer that their problem will be handled in a timely manner and that it is a very high priority for us. Customer satisfaction is a priority throughout the whole process of our business from getting a notice of loss, mitigation of the problem, and during the verbal briefing of the scope. 

If the customers are satisfied with our work and our ability to mitigate disasters, word of our good work will spread and it will increase productivity and business with others. Ultimately, helping customers in their time of need after a loss is the most rewarding experience that comes from our work, both emotionally and economically.

Protect Your Most Valuable Assets!

9/7/2018 (Permalink)

         Protect Your Most Valuable Assets

You have so much time and energy invested in your home. Choose SERVPRO of Morgantown WV Franchise Professionals to protect your most valuable assets!

Your home is a reflection of you and makes an impression on all those who enter it.

You invest your time, energy and hard-earned resources to maintain, protect and increase the value of your home.

SERVPRO Franchise Professionals are committed to providing fire and water cleanup and restoration services, as well as top - quality professional cleaning service for your entire home.

If you need help due to a fire or water damage to your home, call someone you can trust. SERVPRO of Morgantown WV. A SERVPRO Franchise Professionals will be out to assist you.

304-291-3434

Like it never even happened.

Water Damage Timeline

9/6/2018 (Permalink)

When you have a water damage in your home or business, drying out the structure quickly helps keep loss of contents and claim loss down.

                        Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings .
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

                            Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

                      48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows sighs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious bio-hazard contamination is possible.

                      More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

Available 24 Hour a day for Water Emergencies

9/6/2018 (Permalink)

SERVPRO of Morgantown is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help.

Call Today 304-291-3434

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Morgantown has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration - in fact, it's the cornerstone of our business.

                         What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information.
• Your insurance information (if applicable).
• The street address of the water-damage home or business.
• When did the flood or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)? 

Different Types of Smoke Damage

9/5/2018 (Permalink)

There are two different types of smoke - wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Morgantown WV will test the soot to determine which type of smoke damage occurred. The cleaning  procedures will then be based on the information identified during pretesting. Here is some additional information:

           Wet Smoke - Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

           Dry Smoke - Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

           Protein Fire Residue - Produced by                 evaporation of material rather than               from a fire.

• Virtually invisible, discolors paints and varnishes, extreme pungent odor.

        Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today 304-291-3434

Emergency Response

9/4/2018 (Permalink)

SERVPRO Franchise Professionals arrive quickly and are trained and equipped to help you regain control of your life when you have an emergency such as a water loss or smoke damage. Mitigation requires quick action. The faster a SERVPRO Franchise Professional can be on-site to start the cleanup for water or smoke, the better the results. This could also keep the cost of the claim down.

   Emergency Response 1-4-8

     Service Response Guidlines

1. Within one hour from notice of      loss a SERVPRO Franchise            Professional will contact your        insured to arrange for service.

4. Within four hours of loss              notification, a SERVPRO                Franchise Professional will be        on-site to start mitigation              services.

8.  Within eight business hours of       on-site arrival, a verbal                 briefing of the scope will be           communicated to the adjuster.